Are you having trouble trying to manage your business-related e-mails? As your business grows, the number of e-mails increases with time. At a point, it becomes very hard to manage all those e-mails and responding to them properly. It creates chaos and sometimes the team members end up responding to one customer twice, which results in a very irresponsible reputation of the company’s customer care service. Wouldn’t it be convenient if all of your team members had a shared inbox and all of your business e-mails were in one place?
Benefits of a shared e-mail account for business
The most important benefit of a shared e-mail account is that it yields higher productivity, accountability of team members as well as coordination among the staff.
Using a shared e-mail account for business will ensure that none of your e-mails get responded twice or gets left unchecked.
All of the team members can have their login information to access one single e-mail account, which is more convenient and secure than sharing passwords.
You can collaborate with all your teammates with the help of your Shared Mailbox. You don’t need to assign tasks to them in separate e-mails but can do it all in one chat thread.
To distribute workload, you can share those e-mails in the shared account.
With the help of that shared e-mail account, you can have analytic details of the number of e-mails sent and individual performance of each team member, which will promote accountability.
You can keep a check on which team member is viewing the e-mails and responding to them.
You can mail from your domain or the domain of the shared e-mail.
Conclusion
With the help of a shared inbox, you can now keep check, balance among your business team members, and ensure that your customers are being treated with the care and support they deserve. Your e-mails are going to be super organized, and organization brings productivity! To get more information visit #shared inbox.
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