The introduction of machine learning marked a significant turning point. AI models began to learn from vast amounts of text and speech data, enabling them to recognize patterns and make predictions. This led to the development of early chatbots and virtual assistants that could handle a wider range of queries. Still, their conversations often felt unnatural, and they struggled with complex or ambiguous questions. Recent data shows that while over 60% of consumers have used a chatbot, many still prefer human interaction for complex issues, highlighting the limitations of earlier systems. For more information click here #dirtyai
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